FAQ
1) Are the listed prices for Death and the Powers tickets different from their face value?In most cases, the listed price will be different from the face value of the Death and the Powers tickets. The posted price for these Death and the Powers tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Death and the Powers tickets. Buyers may pay more or less than face value for their Death and the Powers tickets.
2) What do I do if my order for Death and the Powers tickets has not been confirmed by the ticket broker?If the opera ticket broker has not confirmed your order for Death and the Powers tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Death and the Powers order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Death and the Powers tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Death and the Powers tickets, we will try to find those with a similar price and location. However, supply and demand for opera events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the Death and the Powers gate opening times for the venue?The best way to get the most accurate and updated Death and the Powers event details is to contact venue directly. A opera representative will be able to direct you to find more information about parking and any relevant security details for the Death and the Powers event. The representative will also be able to provide you with the Death and the Powers gate/door opening times. In most cases, this Death and the Powers event information will also be available on the venues web site.
4) Why isn't my name displayed on my Death and the Powers tickets?You are purchasing these Death and the Powers tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Death and the Powers event. Since the theater venue only scans the ticket barcodes, the name on the Death and the Powers ticket is irrelevant. It should not prevent you from seeing Death and the Powers and experiencing the full opera event.
5) I think I may have received the wrong Death and the Powers tickets. What do I do?It is rare that a buyer will receive the wrong Death and the Powers tickets, but accidents can happen. If you believe that you have received the incorrect Death and the Powers tickets, please contact the ticket broker that is listed on your Death and the Powers receipt and provide your order number. Please note that your name isn't always the name on the opera tickets and that isn't a problem, those are your theater tickets. If the Death and the Powers tickets are in a better section, then the ticket broker might have decided to upgrade your Death and the Powers tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Death and the Powers tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on opera tickets so you should not have any concerns.