FAQ
1) What do I do if my order for Dezarie tickets has not been confirmed by the ticket broker?If the world ticket broker has not confirmed your order for Dezarie tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Dezarie order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Dezarie tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Dezarie tickets, we will try to find those with a similar price and location. However, supply and demand for world events dictate price and location so there are no guarantees.
2) I think I may have received the wrong Dezarie tickets. What do I do?It is rare that a buyer will receive the wrong Dezarie tickets, but accidents can happen. If you believe that you have received the incorrect Dezarie tickets, please contact the ticket broker that is listed on your Dezarie receipt and provide your order number. Please note that your name isn't always the name on the world tickets and that isn't a problem, those are your concert tickets. If the Dezarie tickets are in a better section, then the ticket broker might have decided to upgrade your Dezarie tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Dezarie tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on world tickets so you should not have any concerns.
3) How do I find parking information, security procedures, and the Dezarie gate opening times for the venue?The best way to get the most accurate and updated Dezarie event details is to contact venue directly. A world representative will be able to direct you to find more information about parking and any relevant security details for the Dezarie event. The representative will also be able to provide you with the Dezarie gate/door opening times. In most cases, this Dezarie event information will also be available on the venues web site.
4) Why isn't my name displayed on my Dezarie tickets?You are purchasing these Dezarie tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Dezarie event. Since the concert venue only scans the ticket barcodes, the name on the Dezarie ticket is irrelevant. It should not prevent you from seeing Dezarie and experiencing the full world event.
5) I want to purchase world tickets but I don't know if an event for Dezarie is planned in the near future. How do I find information about the Dezarie schedule?TicketSupply.com posts the Dezarie schedule if it has been made public. You can view the Dezarie schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Dezarie. Just select the tickets you want, make a purchase, and get ready to attend that world event of a lifetime!