FAQ
1) How do I know if the Duel Reality event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Duel Reality event, contact the venue to see if the event has been postponed or cancelled. The theater venue will have the most updated Duel Reality event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
2) Where does TicketSupply.com get the Duel Reality tickets it offers for sale?The Duel Reality tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Duel Reality tickets are authentic and valid for entry!
3) I love musical & play events! What are the prices of the tickets for Duel Reality in my area?The prices for Duel Reality are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to theater and then to musical & play; here you will then look for the Duel Reality listed. Duel Reality ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all Duel Reality tickets.
4) What do I do if I received an error message when placing my Duel Reality ticket order?If you see an error message when you are placing your order for Duel Reality tickets, check to make sure that the details you provided on the Duel Reality order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the musical & play event that I have tickets for is cancelled and no replacement Duel Reality event is scheduled?We suggest calling your ticket broker that was listed on your Duel Reality order receipt. You may need to return the Duel Reality tickets to receive a full refund. If you have received your Duel Reality tickets electronically, you do not need to return them. The musical & play ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.