FAQ
1) How do I find parking information, security procedures, and the El Chaval gate opening times for the venue?The best way to get the most accurate and updated El Chaval event details is to contact venue directly. A latin representative will be able to direct you to find more information about parking and any relevant security details for the El Chaval event. The representative will also be able to provide you with the El Chaval gate/door opening times. In most cases, this El Chaval event information will also be available on the venues web site.
2) Why isn't my name displayed on my El Chaval tickets?You are purchasing these El Chaval tickets from a ticket broker who has obtained them for you from someone who couldn't attend the El Chaval event. Since the concert venue only scans the ticket barcodes, the name on the El Chaval ticket is irrelevant. It should not prevent you from seeing El Chaval and experiencing the full latin event.
3) How do I find the seats for El Chaval tickets?On the page containing El Chaval ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the El Chaval seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the El Chaval ticket notes.
4) I think I may have received the wrong El Chaval tickets. What do I do?It is rare that a buyer will receive the wrong El Chaval tickets, but accidents can happen. If you believe that you have received the incorrect El Chaval tickets, please contact the ticket broker that is listed on your El Chaval receipt and provide your order number. Please note that your name isn't always the name on the latin tickets and that isn't a problem, those are your concert tickets. If the El Chaval tickets are in a better section, then the ticket broker might have decided to upgrade your El Chaval tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong El Chaval tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on latin tickets so you should not have any concerns.
5) How do I know I am getting a good price when buying latin tickets to see El Chaval?Our website specializes in sold-out and unavailable seating for El Chaval events and many others. When you purchase El Chaval tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the El Chaval ticket availability, latin event popularity, and the expenses that ticket brokers incur when they obtained the El Chaval tickets.