FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Elf on the Shelf tickets?If you did not receive the email needed to print your Elf on the Shelf tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Elf on the Shelf receipt. They can resend the Elf on the Shelf tickets for you. If you are unable to find your holiday ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) I am trying to find cheap tickets to see Elf on the Shelf near my city, can you help me?TicketSupply.com offers a wide assortment of Elf on the Shelf tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Elf on the Shelf tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Elf on the Shelf tickets in your area. Once you find the holiday tickets within your price range, order them quickly so you don't miss a great show by Elf on the Shelf.
3) There isn't time to ship my Elf on the Shelf tickets; can I get my tickets at will call?Yes, you can either get your Elf on the Shelf tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Elf on the Shelf ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your holiday tickets. Note: If you are picking your Elf on the Shelf tickets up at will call, be sure to bring your ID to the box office window.
4) What is the best holiday event happening now?All of our offered holiday events are outstanding but we recommend considering our Elf on the Shelf tickets. These are very popular this year and buyers are purchasing our discounted Elf on the Shelf tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this holiday event.
5) I ordered my Elf on the Shelf tickets. When will they ship?Once you have ordered your Elf on the Shelf tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Elf on the Shelf tickets using the website link and/or contact your ticket broker for more information. We guarantee that your holiday tickets will arrive in time for the Elf on the Shelf event!