FAQ
1) What do I do if the Ellen West event that I had tickets for is postponed and rescheduled but I cannot go?If the Ellen West event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Ellen West tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Ellen West schedule to reflect the new date. TicketSupply.com is not responsible for postponed Ellen West events and can not issue any refunds for these. If there is no rescheduled date and the Ellen West event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) I want to attend the Ellen West event in several cities. Can I view the entire Ellen West schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Ellen West tour dates to simplify your shopping experience. Just search Ellen West or browse the theater section for Ellen West. There you will see the Ellen West schedule listed and you'll find the dates that the Ellen West event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen Ellen West or been to a theater or opera event then feel free to just ask one of our ticket specialists.
3) What do I do if the Ellen West start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the Ellen West event. They would be happy to let you know of any changes to the Ellen West event.
4) Why are there sometimes fees charged for picking up Ellen West tickets?Last minute Ellen West orders may be subject to an additional fee because of the logistics of getting your Ellen West tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
5) How do I find parking information, security procedures, and the Ellen West gate opening times for the venue?The best way to get the most accurate and updated Ellen West event details is to contact venue directly. A opera representative will be able to direct you to find more information about parking and any relevant security details for the Ellen West event. The representative will also be able to provide you with the Ellen West gate/door opening times. In most cases, this Ellen West event information will also be available on the venues web site.