FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Ellis Hamilton tickets?If you did not receive the email needed to print your Ellis Hamilton tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Ellis Hamilton receipt. They can resend the Ellis Hamilton tickets for you. If you are unable to find your jazz & blues ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) I ordered my Ellis Hamilton tickets. When will they ship?Once you have ordered your Ellis Hamilton tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Ellis Hamilton tickets using the website link and/or contact your ticket broker for more information. We guarantee that your jazz & blues tickets will arrive in time for the Ellis Hamilton event!
3) As a buyer of Ellis Hamilton tickets, what are my responsibilities?TicketSupply.com requires all Ellis Hamilton ticket buyers to review and understand that all sales are final and that Ellis Hamilton ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any jazz & blues ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Ellis Hamilton tickets will be good for the rescheduled date.
4) Who determines the face value of my Ellis Hamilton ticket?The artist, venue, or promoter determines the face value of your Ellis Hamilton ticket. TicketSupply.com does not play any role in determining face values of Ellis Hamilton or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) What do I do if the Ellis Hamilton start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Ellis Hamilton event. They would be happy to let you know of any changes to the Ellis Hamilton event.