FAQ
1) Help!!! I lost my Eraserheads tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Eraserheads tickets. You can contact the ticket broker to see if he or she can have the venue resend the Eraserheads tickets. However, there are no guarantees so it is important that you keep the Eraserheads tickets safe once you receive them. You can find your Eraserheads ticket broker's information on your receipt that was emailed to you.
2) I think I may have received the wrong Eraserheads tickets. What do I do?It is rare that a buyer will receive the wrong Eraserheads tickets, but accidents can happen. If you believe that you have received the incorrect Eraserheads tickets, please contact the ticket broker that is listed on your Eraserheads receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Eraserheads tickets are in a better section, then the ticket broker might have decided to upgrade your Eraserheads tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Eraserheads tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
3) As a buyer of Eraserheads tickets, what are my responsibilities?TicketSupply.com requires all Eraserheads ticket buyers to review and understand that all sales are final and that Eraserheads ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Eraserheads tickets will be good for the rescheduled date.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Eraserheads"). Or, you can locate all performers at a particular concert venue and choose that way.
5) I do not want to miss the upcoming event for Eraserheads. Do you have the event schedule?Yes! All information about the Eraserheads tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Eraserheads schedule. The schedule will be available in the concert, pop & rock section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Eraserheads regularly.