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FAQ
1) I think I may have received the wrong Esa-Pekka Salonen tickets. What do I do?It is rare that a buyer will receive the wrong Esa-Pekka Salonen tickets, but accidents can happen. If you believe that you have received the incorrect Esa-Pekka Salonen tickets, please contact the ticket broker that is listed on your Esa-Pekka Salonen receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Esa-Pekka Salonen tickets are in a better section, then the ticket broker might have decided to upgrade your Esa-Pekka Salonen tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Esa-Pekka Salonen tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.
2) What do I do if the Esa-Pekka Salonen event that I had tickets for is postponed and rescheduled but I cannot go?If the Esa-Pekka Salonen event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Esa-Pekka Salonen tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Esa-Pekka Salonen schedule to reflect the new date. TicketSupply.com is not responsible for postponed Esa-Pekka Salonen events and can not issue any refunds for these. If there is no rescheduled date and the Esa-Pekka Salonen event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) Is TicketSupply.com offering discounted Esa-Pekka Salonen tickets for all venues on the classical schedule?Yes, TicketSupply.com is offering a huge supply of Esa-Pekka Salonen tickets in all cities and venues on the classical schedule. In fact, we offer a wide variety of tickets for all concert events within every city. You can rest assured that you will find an excellent offering of concert tickets at discounted prices when you visit our site.
4) Can I select my own seats for the Esa-Pekka Salonen event?Yes, you can! View our inventory of Esa-Pekka Salonen tickets and select the seat with a price that fits your budget. Our selection of classical tickets are updated frequently, so check our site often if you do not initially find a Esa-Pekka Salonen seat that meets your price requirements. We offer the lowest prices around so you are bound to find good classical seats to see Esa-Pekka Salonen in your location.
5) What do I do if I received an error message when placing my Esa-Pekka Salonen ticket order?If you see an error message when you are placing your order for Esa-Pekka Salonen tickets, check to make sure that the details you provided on the Esa-Pekka Salonen order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.