FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Fall of Earth tickets?If you did not receive the email needed to print your Fall of Earth tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Fall of Earth receipt. They can resend the Fall of Earth tickets for you. If you are unable to find your hard rock & metal ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Fall of Earth event that I had tickets for is postponed and rescheduled but I cannot go?If the Fall of Earth event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Fall of Earth tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Fall of Earth schedule to reflect the new date. TicketSupply.com is not responsible for postponed Fall of Earth events and can not issue any refunds for these. If there is no rescheduled date and the Fall of Earth event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Fall of Earth tickets has not been confirmed by the ticket broker?If the hard rock & metal ticket broker has not confirmed your order for Fall of Earth tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Fall of Earth order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Fall of Earth tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Fall of Earth tickets, we will try to find those with a similar price and location. However, supply and demand for hard rock & metal events dictate price and location so there are no guarantees.
4) I am trying to find cheap tickets to see Fall of Earth near my city, can you help me?TicketSupply.com offers a wide assortment of Fall of Earth tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Fall of Earth tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Fall of Earth tickets in your area. Once you find the hard rock & metal tickets within your price range, order them quickly so you don't miss a great show by Fall of Earth.
5) Do you offer discounted tickets for hard rock & metal events?Yes, TicketSupply.com offers discounted pricing on tickets for hard rock & metal events and every other concert event. You can search by hard rock & metal or by the name of a specific performer (i.e. "Fall of Earth") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.