FAQ
1) I do not want to miss the upcoming event for Fat Freddy's Drop. Do you have the event schedule?Yes! All information about the Fat Freddy's Drop tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Fat Freddy's Drop schedule. The schedule will be available in the concert, pop & rock section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Fat Freddy's Drop regularly.
2) Who determines the face value of my Fat Freddy's Drop ticket?The artist, venue, or promoter determines the face value of your Fat Freddy's Drop ticket. TicketSupply.com does not play any role in determining face values of Fat Freddy's Drop or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
3) I think I may have received the wrong Fat Freddy's Drop tickets. What do I do?It is rare that a buyer will receive the wrong Fat Freddy's Drop tickets, but accidents can happen. If you believe that you have received the incorrect Fat Freddy's Drop tickets, please contact the ticket broker that is listed on your Fat Freddy's Drop receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Fat Freddy's Drop tickets are in a better section, then the ticket broker might have decided to upgrade your Fat Freddy's Drop tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Fat Freddy's Drop tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
4) What do I do if my order for Fat Freddy's Drop tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Fat Freddy's Drop tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Fat Freddy's Drop order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Fat Freddy's Drop tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Fat Freddy's Drop tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
5) How do I find parking information, security procedures, and the Fat Freddy's Drop gate opening times for the venue?The best way to get the most accurate and updated Fat Freddy's Drop event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Fat Freddy's Drop event. The representative will also be able to provide you with the Fat Freddy's Drop gate/door opening times. In most cases, this Fat Freddy's Drop event information will also be available on the venues web site.