FAQ
1) Why isn't my name displayed on my Gary Valenciano tickets?You are purchasing these Gary Valenciano tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Gary Valenciano event. Since the concert venue only scans the ticket barcodes, the name on the Gary Valenciano ticket is irrelevant. It should not prevent you from seeing Gary Valenciano and experiencing the full pop & rock event.
2) How do I know I am getting a good price when buying pop & rock tickets to see Gary Valenciano?Our website specializes in sold-out and unavailable seating for Gary Valenciano events and many others. When you purchase Gary Valenciano tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Gary Valenciano ticket availability, pop & rock event popularity, and the expenses that ticket brokers incur when they obtained the Gary Valenciano tickets.
3) I think I may have received the wrong Gary Valenciano tickets. What do I do?It is rare that a buyer will receive the wrong Gary Valenciano tickets, but accidents can happen. If you believe that you have received the incorrect Gary Valenciano tickets, please contact the ticket broker that is listed on your Gary Valenciano receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Gary Valenciano tickets are in a better section, then the ticket broker might have decided to upgrade your Gary Valenciano tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Gary Valenciano tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
4) What do I do if my order for Gary Valenciano tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Gary Valenciano tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Gary Valenciano order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Gary Valenciano tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Gary Valenciano tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
5) I bought Gary Valenciano tickets but now I don't want to go. How do I cancel my order?Unfortunately, because pop & rock tickets are a one-of-a-kind item our Gary Valenciano ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.