FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my George Washington Colonials tickets?If you did not receive the email needed to print your George Washington Colonials tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your George Washington Colonials receipt. They can resend the George Washington Colonials tickets for you. If you are unable to find your basketball ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
2) What do I do if the George Washington Colonials event that I had tickets for is postponed and rescheduled but I cannot go?If the George Washington Colonials event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the George Washington Colonials tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the George Washington Colonials schedule to reflect the new date. TicketSupply.com is not responsible for postponed George Washington Colonials events and can not issue any refunds for these. If there is no rescheduled date and the George Washington Colonials event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) Why are there sometimes fees charged for picking up George Washington Colonials tickets?Last minute George Washington Colonials orders may be subject to an additional fee because of the logistics of getting your George Washington Colonials tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) What do I do if the George Washington Colonials start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the sports venue to determine the correct start time for the George Washington Colonials event. They would be happy to let you know of any changes to the George Washington Colonials event.
5) How do I find parking information, security procedures, and the George Washington Colonials gate opening times for the venue?The best way to get the most accurate and updated George Washington Colonials event details is to contact venue directly. A basketball representative will be able to direct you to find more information about parking and any relevant security details for the George Washington Colonials event. The representative will also be able to provide you with the George Washington Colonials gate/door opening times. In most cases, this George Washington Colonials event information will also be available on the venues web site.