FAQ
1) Why are there sometimes fees charged for picking up Gerald Clayton tickets?Last minute Gerald Clayton orders may be subject to an additional fee because of the logistics of getting your Gerald Clayton tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) How do I find parking information, security procedures, and the Gerald Clayton gate opening times for the venue?The best way to get the most accurate and updated Gerald Clayton event details is to contact venue directly. A jazz & blues representative will be able to direct you to find more information about parking and any relevant security details for the Gerald Clayton event. The representative will also be able to provide you with the Gerald Clayton gate/door opening times. In most cases, this Gerald Clayton event information will also be available on the venues web site.
3) What do I do if the Gerald Clayton start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Gerald Clayton event. They would be happy to let you know of any changes to the Gerald Clayton event.
4) How can I get aisle seats to see Gerald Clayton?For any tickets, including those to see Gerald Clayton, aisle seats are a hot item. If any Gerald Clayton ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Gerald Clayton tickets. Buyers should read the information listed in the ticket posting details (under the Gerald Clayton specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Gerald Clayton seats are not located on an aisle.
5) How do I make sure that the Gerald Clayton discount code is properly applied to my jazz & blues order?All of our tickets are offered at discounted prices. However, if a Gerald Clayton discount code was provided, simply enter it in the proper area at checkout. Once you enter the Gerald Clayton discount code, scroll up and verify that the discount code was applied for your Gerald Clayton tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.