FAQ
1) What do I do if the Grace Givertz event that I had tickets for is postponed and rescheduled but I cannot go?If the Grace Givertz event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Grace Givertz tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Grace Givertz schedule to reflect the new date. TicketSupply.com is not responsible for postponed Grace Givertz events and can not issue any refunds for these. If there is no rescheduled date and the Grace Givertz event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Is there a way for me to verify that my Grace Givertz tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Grace Givertz, or any other, tickets. However, TicketSupply.com verifies that all Grace Givertz tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) What do I do if I never received or I accidentally deleted the email needed to print my Grace Givertz tickets?If you did not receive the email needed to print your Grace Givertz tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Grace Givertz receipt. They can resend the Grace Givertz tickets for you. If you are unable to find your country & folk ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
4) How do I know if the Grace Givertz event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Grace Givertz event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Grace Givertz event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
5) Help!!! I lost my Grace Givertz tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Grace Givertz tickets. You can contact the ticket broker to see if he or she can have the venue resend the Grace Givertz tickets. However, there are no guarantees so it is important that you keep the Grace Givertz tickets safe once you receive them. You can find your Grace Givertz ticket broker's information on your receipt that was emailed to you.