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FAQ
1) I think I may have received the wrong Grateful Groove Holiday Concert tickets. What do I do?It is rare that a buyer will receive the wrong Grateful Groove Holiday Concert tickets, but accidents can happen. If you believe that you have received the incorrect Grateful Groove Holiday Concert tickets, please contact the ticket broker that is listed on your Grateful Groove Holiday Concert receipt and provide your order number. Please note that your name isn't always the name on the holiday tickets and that isn't a problem, those are your concert tickets. If the Grateful Groove Holiday Concert tickets are in a better section, then the ticket broker might have decided to upgrade your Grateful Groove Holiday Concert tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Grateful Groove Holiday Concert tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on holiday tickets so you should not have any concerns.
2) As a buyer of Grateful Groove Holiday Concert tickets, what are my responsibilities?TicketSupply.com requires all Grateful Groove Holiday Concert ticket buyers to review and understand that all sales are final and that Grateful Groove Holiday Concert ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any holiday ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Grateful Groove Holiday Concert tickets will be good for the rescheduled date.
3) There isn't time to ship my Grateful Groove Holiday Concert tickets; can I get my tickets at will call?Yes, you can either get your Grateful Groove Holiday Concert tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Grateful Groove Holiday Concert ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your holiday tickets. Note: If you are picking your Grateful Groove Holiday Concert tickets up at will call, be sure to bring your ID to the box office window.
4) Do you offer discounted tickets for holiday events?Yes, TicketSupply.com offers discounted pricing on tickets for holiday events and every other concert event. You can search by holiday or by the name of a specific performer (i.e. "Grateful Groove Holiday Concert") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
5) What is the best holiday event happening now?All of our offered holiday events are outstanding but we recommend considering our Grateful Groove Holiday Concert tickets. These are very popular this year and buyers are purchasing our discounted Grateful Groove Holiday Concert tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this holiday event.