FAQ
1) I purchased more than one Green Bay Chill ticket, are all the seats together?Unless it is clearly noted on the Green Bay Chill ticket notes, all of the tickets for the Green Bay Chill event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Green Bay Chill receipt.
2) What do I do if the Green Bay Chill event that I had tickets for is postponed and rescheduled but I cannot go?If the Green Bay Chill event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Green Bay Chill tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Green Bay Chill schedule to reflect the new date. TicketSupply.com is not responsible for postponed Green Bay Chill events and can not issue any refunds for these. If there is no rescheduled date and the Green Bay Chill event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if the football event that I have tickets for is cancelled and no replacement Green Bay Chill event is scheduled?We suggest calling your ticket broker that was listed on your Green Bay Chill order receipt. You may need to return the Green Bay Chill tickets to receive a full refund. If you have received your Green Bay Chill tickets electronically, you do not need to return them. The football ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) What do I do if I never received or I accidentally deleted the email needed to print my Green Bay Chill tickets?If you did not receive the email needed to print your Green Bay Chill tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Green Bay Chill receipt. They can resend the Green Bay Chill tickets for you. If you are unable to find your football ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your sports ticket experience is as easy and worry-free as possible.
5) I ordered my Green Bay Chill tickets. When will they ship?Once you have ordered your Green Bay Chill tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Green Bay Chill tickets using the website link and/or contact your ticket broker for more information. We guarantee that your football tickets will arrive in time for the Green Bay Chill event!