FAQ
1) Why isn't my name displayed on my Grounded tickets?You are purchasing these Grounded tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Grounded event. Since the theater venue only scans the ticket barcodes, the name on the Grounded ticket is irrelevant. It should not prevent you from seeing Grounded and experiencing the full musical & play event.
2) Are the listed prices for Grounded tickets different from their face value?In most cases, the listed price will be different from the face value of the Grounded tickets. The posted price for these Grounded tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Grounded tickets. Buyers may pay more or less than face value for their Grounded tickets.
3) What if the Grounded event is postponed?If the Grounded event is postponed, your Grounded tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Grounded tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Grounded tickets.
4) How can I get aisle seats to see Grounded?For any tickets, including those to see Grounded, aisle seats are a hot item. If any Grounded ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Grounded tickets. Buyers should read the information listed in the ticket posting details (under the Grounded specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Grounded seats are not located on an aisle.
5) How are Grounded ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Grounded tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Grounded ticket prices.