FAQ
1) Is there a way for me to verify that my Hades66 tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Hades66, or any other, tickets. However, TicketSupply.com verifies that all Hades66 tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) I ordered my Hades66 tickets. When will they ship?Once you have ordered your Hades66 tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Hades66 tickets using the website link and/or contact your ticket broker for more information. We guarantee that your rap & hip hop tickets will arrive in time for the Hades66 event!
3) What do I do if the rap & hip hop event that I have tickets for is cancelled and no replacement Hades66 event is scheduled?We suggest calling your ticket broker that was listed on your Hades66 order receipt. You may need to return the Hades66 tickets to receive a full refund. If you have received your Hades66 tickets electronically, you do not need to return them. The rap & hip hop ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Hades66"). Or, you can locate all performers at a particular concert venue and choose that way.
5) I think I may have received the wrong Hades66 tickets. What do I do?It is rare that a buyer will receive the wrong Hades66 tickets, but accidents can happen. If you believe that you have received the incorrect Hades66 tickets, please contact the ticket broker that is listed on your Hades66 receipt and provide your order number. Please note that your name isn't always the name on the rap & hip hop tickets and that isn't a problem, those are your concert tickets. If the Hades66 tickets are in a better section, then the ticket broker might have decided to upgrade your Hades66 tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Hades66 tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on rap & hip hop tickets so you should not have any concerns.