FAQ
1) I purchased more than one Head East ticket, are all the seats together?Unless it is clearly noted on the Head East ticket notes, all of the tickets for the Head East event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Head East receipt.
2) I ordered my Head East tickets. When will they ship?Once you have ordered your Head East tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Head East tickets using the website link and/or contact your ticket broker for more information. We guarantee that your other concert tickets will arrive in time for the Head East event!
3) Why do Head East tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Head East. When you purchase tickets to Head East you are purchasing from accredited ticket broker companies. The reason the tickets for Head East vary in price in the same section is due to different ticket brokers listing the Head East tickets. These brokers often list Head East tickets competitively based on market standards and availability but their perception and expenses of obtaining the Head East tickets are different per broker.
4) Help!!! I lost my Head East tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Head East tickets. You can contact the ticket broker to see if he or she can have the venue resend the Head East tickets. However, there are no guarantees so it is important that you keep the Head East tickets safe once you receive them. You can find your Head East ticket broker's information on your receipt that was emailed to you.
5) I bought Head East tickets but now I don't want to go. How do I cancel my order?Unfortunately, because other concert tickets are a one-of-a-kind item our Head East ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.