FAQ
1) What if the Heartbeat Opera event is postponed?If the Heartbeat Opera event is postponed, your Heartbeat Opera tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Heartbeat Opera tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Heartbeat Opera tickets.
2) Do you provide any guarantees for my Heartbeat Opera tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Heartbeat Opera tickets will be authentic and that you will receive them in time to attend the Heartbeat Opera event. If the Heartbeat Opera tickets are hard tickets, they will be mailed to you. If Heartbeat Opera tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
3) Why are there sometimes fees charged for picking up Heartbeat Opera tickets?Last minute Heartbeat Opera orders may be subject to an additional fee because of the logistics of getting your Heartbeat Opera tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) How do I find parking information, security procedures, and the Heartbeat Opera gate opening times for the venue?The best way to get the most accurate and updated Heartbeat Opera event details is to contact venue directly. A opera representative will be able to direct you to find more information about parking and any relevant security details for the Heartbeat Opera event. The representative will also be able to provide you with the Heartbeat Opera gate/door opening times. In most cases, this Heartbeat Opera event information will also be available on the venues web site.
5) What do I do if the Heartbeat Opera start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the Heartbeat Opera event. They would be happy to let you know of any changes to the Heartbeat Opera event.