FAQ
1) I think I may have received the wrong Henry Kapono tickets. What do I do?It is rare that a buyer will receive the wrong Henry Kapono tickets, but accidents can happen. If you believe that you have received the incorrect Henry Kapono tickets, please contact the ticket broker that is listed on your Henry Kapono receipt and provide your order number. Please note that your name isn't always the name on the world tickets and that isn't a problem, those are your concert tickets. If the Henry Kapono tickets are in a better section, then the ticket broker might have decided to upgrade your Henry Kapono tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Henry Kapono tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on world tickets so you should not have any concerns.
2) How do I find the seats for Henry Kapono tickets?On the page containing Henry Kapono ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Henry Kapono seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Henry Kapono ticket notes.
3) What do I do if my order for Henry Kapono tickets has not been confirmed by the ticket broker?If the world ticket broker has not confirmed your order for Henry Kapono tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Henry Kapono order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Henry Kapono tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Henry Kapono tickets, we will try to find those with a similar price and location. However, supply and demand for world events dictate price and location so there are no guarantees.
4) How do I find parking information, security procedures, and the Henry Kapono gate opening times for the venue?The best way to get the most accurate and updated Henry Kapono event details is to contact venue directly. A world representative will be able to direct you to find more information about parking and any relevant security details for the Henry Kapono event. The representative will also be able to provide you with the Henry Kapono gate/door opening times. In most cases, this Henry Kapono event information will also be available on the venues web site.
5) How do I know I am getting a good price when buying world tickets to see Henry Kapono?Our website specializes in sold-out and unavailable seating for Henry Kapono events and many others. When you purchase Henry Kapono tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Henry Kapono ticket availability, world event popularity, and the expenses that ticket brokers incur when they obtained the Henry Kapono tickets.