FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Hi-5 tickets?If you did not receive the email needed to print your Hi-5 tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Hi-5 receipt. They can resend the Hi-5 tickets for you. If you are unable to find your children & family ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) I am trying to find cheap tickets to see Hi-5 near my city, can you help me?TicketSupply.com offers a wide assortment of Hi-5 tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Hi-5 tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Hi-5 tickets in your area. Once you find the children & family tickets within your price range, order them quickly so you don't miss a great show by Hi-5.
3) I want to attend the Hi-5 event in several cities. Can I view the entire Hi-5 schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Hi-5 tour dates to simplify your shopping experience. Just search Hi-5 or browse the concert section for Hi-5. There you will see the Hi-5 schedule listed and you'll find the dates that the Hi-5 event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Hi-5 or been to a concert or children & family event then feel free to just ask one of our ticket specialists.
4) What do I do if the Hi-5 start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Hi-5 event. They would be happy to let you know of any changes to the Hi-5 event.
5) I ordered my Hi-5 tickets. When will they ship?Once you have ordered your Hi-5 tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Hi-5 tickets using the website link and/or contact your ticket broker for more information. We guarantee that your children & family tickets will arrive in time for the Hi-5 event!