FAQ
1) What do I do if the Hokus Pokus Live! event that I had tickets for is postponed and rescheduled but I cannot go?If the Hokus Pokus Live! event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Hokus Pokus Live! tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Hokus Pokus Live! schedule to reflect the new date. TicketSupply.com is not responsible for postponed Hokus Pokus Live! events and can not issue any refunds for these. If there is no rescheduled date and the Hokus Pokus Live! event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) Why are there sometimes fees charged for picking up Hokus Pokus Live! tickets?Last minute Hokus Pokus Live! orders may be subject to an additional fee because of the logistics of getting your Hokus Pokus Live! tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
3) How do I find the seats for Hokus Pokus Live! tickets?On the page containing Hokus Pokus Live! ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Hokus Pokus Live! seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Hokus Pokus Live! ticket notes.
4) Can my Hokus Pokus Live! tickets be sent to an address other than my billing address?Hokus Pokus Live! tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Hokus Pokus Live! ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Hokus Pokus Live! tickets can be electronic tickets, please contact our customer support and they can help you find this information.
5) What do I do if I never received or I accidentally deleted the email needed to print my Hokus Pokus Live! tickets?If you did not receive the email needed to print your Hokus Pokus Live! tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Hokus Pokus Live! receipt. They can resend the Hokus Pokus Live! tickets for you. If you are unable to find your techno & electronic ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.