FAQ
1) I bought Holiday Cooldown tickets but now I don't want to go. How do I cancel my order?Unfortunately, because holiday tickets are a one-of-a-kind item our Holiday Cooldown ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) How are Holiday Cooldown ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Holiday Cooldown tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Holiday Cooldown ticket prices.
3) Do you provide information regarding the Holiday Cooldown?Yes, we list additional information about the Holiday Cooldown so you can ensure that this is the holiday event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Holiday Cooldown ticket purchase.
4) Do you offer discounted Holiday Cooldown tickets for every city on TicketSupply.com?Yes, you can find cheap Holiday Cooldown tickets on TicketSupply.com for all venues. A huge selection of concert tickets is available for Holiday Cooldown and all other holiday events. You can view the entire inventory of tickets on our web site, including those for concert events or just for Holiday Cooldown. You can also buy Holiday Cooldown tickets directly from TicketSupply.com with ease.
5) What do I do if the holiday event that I have tickets for is cancelled and no replacement Holiday Cooldown event is scheduled?We suggest calling your ticket broker that was listed on your Holiday Cooldown order receipt. You may need to return the Holiday Cooldown tickets to receive a full refund. If you have received your Holiday Cooldown tickets electronically, you do not need to return them. The holiday ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.