FAQ
1) Is there a guarantee for the delivery of your Holiday Festival tickets?You will be notified of the approximate ship date after you order. Typically Holiday Festival tickets are shipped within 1 business day but there may be cases where the holiday tickets are not shipped right away. We guarantee that your Holiday Festival tickets will arrive to you in time for the event. If it is not possible to get your Holiday Festival tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the holiday event.
2) Help!!! I lost my Holiday Festival tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Holiday Festival tickets. You can contact the ticket broker to see if he or she can have the venue resend the Holiday Festival tickets. However, there are no guarantees so it is important that you keep the Holiday Festival tickets safe once you receive them. You can find your Holiday Festival ticket broker's information on your receipt that was emailed to you.
3) I do not want to miss the upcoming event for Holiday Festival. Do you have the event schedule?Yes! All information about the Holiday Festival tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Holiday Festival schedule. The schedule will be available in the concert, holiday section. Look for your location and purchase the cheapest tickets available for this excellent concert event. You can also stay fully informed by signing up for our newsletter, we have information about Holiday Festival regularly.
4) I bought Holiday Festival tickets but now I don't want to go. How do I cancel my order?Unfortunately, because holiday tickets are a one-of-a-kind item our Holiday Festival ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) I ordered my Holiday Festival tickets. When will they ship?Once you have ordered your Holiday Festival tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Holiday Festival tickets using the website link and/or contact your ticket broker for more information. We guarantee that your holiday tickets will arrive in time for the Holiday Festival event!