FAQ
1) What do I do if my order for Holiday Spectacular tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Holiday Spectacular tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Holiday Spectacular order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Holiday Spectacular tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Holiday Spectacular tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.
2) How do I find parking information, security procedures, and the Holiday Spectacular gate opening times for the venue?The best way to get the most accurate and updated Holiday Spectacular event details is to contact venue directly. A classical representative will be able to direct you to find more information about parking and any relevant security details for the Holiday Spectacular event. The representative will also be able to provide you with the Holiday Spectacular gate/door opening times. In most cases, this Holiday Spectacular event information will also be available on the venues web site.
3) Why isn't my name displayed on my Holiday Spectacular tickets?You are purchasing these Holiday Spectacular tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Holiday Spectacular event. Since the concert venue only scans the ticket barcodes, the name on the Holiday Spectacular ticket is irrelevant. It should not prevent you from seeing Holiday Spectacular and experiencing the full classical event.
4) I think I may have received the wrong Holiday Spectacular tickets. What do I do?It is rare that a buyer will receive the wrong Holiday Spectacular tickets, but accidents can happen. If you believe that you have received the incorrect Holiday Spectacular tickets, please contact the ticket broker that is listed on your Holiday Spectacular receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Holiday Spectacular tickets are in a better section, then the ticket broker might have decided to upgrade your Holiday Spectacular tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Holiday Spectacular tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.
5) I want to purchase classical tickets but I don't know if an event for Holiday Spectacular is planned in the near future. How do I find information about the Holiday Spectacular schedule?TicketSupply.com posts the Holiday Spectacular schedule if it has been made public. You can view the Holiday Spectacular schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Holiday Spectacular. Just select the tickets you want, make a purchase, and get ready to attend that classical event of a lifetime!