FAQ
1) As a buyer of Jimmy Jam tickets, what are my responsibilities?TicketSupply.com requires all Jimmy Jam ticket buyers to review and understand that all sales are final and that Jimmy Jam ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any r & b & soul ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Jimmy Jam tickets will be good for the rescheduled date.
2) Do you offer discounted Jimmy Jam tickets for every city on TicketSupply.com?Yes, you can find cheap Jimmy Jam tickets on TicketSupply.com for all venues. A huge selection of concert tickets is available for Jimmy Jam and all other r & b & soul events. You can view the entire inventory of tickets on our web site, including those for concert events or just for Jimmy Jam. You can also buy Jimmy Jam tickets directly from TicketSupply.com with ease.
3) I think I may have received the wrong Jimmy Jam tickets. What do I do?It is rare that a buyer will receive the wrong Jimmy Jam tickets, but accidents can happen. If you believe that you have received the incorrect Jimmy Jam tickets, please contact the ticket broker that is listed on your Jimmy Jam receipt and provide your order number. Please note that your name isn't always the name on the r & b & soul tickets and that isn't a problem, those are your concert tickets. If the Jimmy Jam tickets are in a better section, then the ticket broker might have decided to upgrade your Jimmy Jam tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Jimmy Jam tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on r & b & soul tickets so you should not have any concerns.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Jimmy Jam"). Or, you can locate all performers at a particular concert venue and choose that way.
5) What do I do if I never received or I accidentally deleted the email needed to print my Jimmy Jam tickets?If you did not receive the email needed to print your Jimmy Jam tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Jimmy Jam receipt. They can resend the Jimmy Jam tickets for you. If you are unable to find your r & b & soul ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.