FAQ
1) I bought John Browns Body tickets but now I don't want to go. How do I cancel my order?Unfortunately, because reggae & reggaeton tickets are a one-of-a-kind item our John Browns Body ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) What do I do if the reggae & reggaeton event that I have tickets for is cancelled and no replacement John Browns Body event is scheduled?We suggest calling your ticket broker that was listed on your John Browns Body order receipt. You may need to return the John Browns Body tickets to receive a full refund. If you have received your John Browns Body tickets electronically, you do not need to return them. The reggae & reggaeton ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) How do I make sure that the John Browns Body discount code is properly applied to my reggae & reggaeton order?All of our tickets are offered at discounted prices. However, if a John Browns Body discount code was provided, simply enter it in the proper area at checkout. Once you enter the John Browns Body discount code, scroll up and verify that the discount code was applied for your John Browns Body tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) What do I do if the John Browns Body start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the John Browns Body event. They would be happy to let you know of any changes to the John Browns Body event.
5) There isn't time to ship my John Browns Body tickets; can I get my tickets at will call?Yes, you can either get your John Browns Body tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your John Browns Body ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your reggae & reggaeton tickets. Note: If you are picking your John Browns Body tickets up at will call, be sure to bring your ID to the box office window.