FAQ
1) There isn't time to ship my Josh Evans Big Band tickets; can I get my tickets at will call?Yes, you can either get your Josh Evans Big Band tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Josh Evans Big Band ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your jazz & blues tickets. Note: If you are picking your Josh Evans Big Band tickets up at will call, be sure to bring your ID to the box office window.
2) What do I do if the jazz & blues event that I have tickets for is cancelled and no replacement Josh Evans Big Band event is scheduled?We suggest calling your ticket broker that was listed on your Josh Evans Big Band order receipt. You may need to return the Josh Evans Big Band tickets to receive a full refund. If you have received your Josh Evans Big Band tickets electronically, you do not need to return them. The jazz & blues ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What do I do if I received an error message when placing my Josh Evans Big Band ticket order?If you see an error message when you are placing your order for Josh Evans Big Band tickets, check to make sure that the details you provided on the Josh Evans Big Band order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) How do I make sure that the Josh Evans Big Band discount code is properly applied to my jazz & blues order?All of our tickets are offered at discounted prices. However, if a Josh Evans Big Band discount code was provided, simply enter it in the proper area at checkout. Once you enter the Josh Evans Big Band discount code, scroll up and verify that the discount code was applied for your Josh Evans Big Band tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) How do I find the seats for Josh Evans Big Band tickets?On the page containing Josh Evans Big Band ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Josh Evans Big Band seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Josh Evans Big Band ticket notes.