FAQ
1) I think I may have received the wrong Judy Wexler tickets. What do I do?It is rare that a buyer will receive the wrong Judy Wexler tickets, but accidents can happen. If you believe that you have received the incorrect Judy Wexler tickets, please contact the ticket broker that is listed on your Judy Wexler receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Judy Wexler tickets are in a better section, then the ticket broker might have decided to upgrade your Judy Wexler tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Judy Wexler tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
2) What do I do if my order for Judy Wexler tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Judy Wexler tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Judy Wexler order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Judy Wexler tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Judy Wexler tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the Judy Wexler gate opening times for the venue?The best way to get the most accurate and updated Judy Wexler event details is to contact venue directly. A jazz & blues representative will be able to direct you to find more information about parking and any relevant security details for the Judy Wexler event. The representative will also be able to provide you with the Judy Wexler gate/door opening times. In most cases, this Judy Wexler event information will also be available on the venues web site.
4) How do I find the seats for Judy Wexler tickets?On the page containing Judy Wexler ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Judy Wexler seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Judy Wexler ticket notes.
5) As a buyer of Judy Wexler tickets, what are my responsibilities?TicketSupply.com requires all Judy Wexler ticket buyers to review and understand that all sales are final and that Judy Wexler ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any jazz & blues ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Judy Wexler tickets will be good for the rescheduled date.