FAQ
1) I think I may have received the wrong Julia Raye tickets. What do I do?It is rare that a buyer will receive the wrong Julia Raye tickets, but accidents can happen. If you believe that you have received the incorrect Julia Raye tickets, please contact the ticket broker that is listed on your Julia Raye receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Julia Raye tickets are in a better section, then the ticket broker might have decided to upgrade your Julia Raye tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Julia Raye tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) Do you provide information regarding the Julia Raye?Yes, we list additional information about the Julia Raye so you can ensure that this is the pop & rock event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Julia Raye ticket purchase.
3) Why are there sometimes fees charged for picking up Julia Raye tickets?Last minute Julia Raye orders may be subject to an additional fee because of the logistics of getting your Julia Raye tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Julia Raye event is scheduled?We suggest calling your ticket broker that was listed on your Julia Raye order receipt. You may need to return the Julia Raye tickets to receive a full refund. If you have received your Julia Raye tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) How are Julia Raye ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Julia Raye tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Julia Raye ticket prices.