FAQ
1) What do I do if the Kebra-Seyoun Charles event that I had tickets for is postponed and rescheduled but I cannot go?If the Kebra-Seyoun Charles event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Kebra-Seyoun Charles tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Kebra-Seyoun Charles schedule to reflect the new date. TicketSupply.com is not responsible for postponed Kebra-Seyoun Charles events and can not issue any refunds for these. If there is no rescheduled date and the Kebra-Seyoun Charles event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Kebra-Seyoun Charles tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Kebra-Seyoun Charles tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Kebra-Seyoun Charles order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Kebra-Seyoun Charles tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Kebra-Seyoun Charles tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.
3) How do I make sure that the Kebra-Seyoun Charles discount code is properly applied to my classical order?All of our tickets are offered at discounted prices. However, if a Kebra-Seyoun Charles discount code was provided, simply enter it in the proper area at checkout. Once you enter the Kebra-Seyoun Charles discount code, scroll up and verify that the discount code was applied for your Kebra-Seyoun Charles tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) There isn't time to ship my Kebra-Seyoun Charles tickets; can I get my tickets at will call?Yes, you can either get your Kebra-Seyoun Charles tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Kebra-Seyoun Charles ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your classical tickets. Note: If you are picking your Kebra-Seyoun Charles tickets up at will call, be sure to bring your ID to the box office window.
5) I think I may have received the wrong Kebra-Seyoun Charles tickets. What do I do?It is rare that a buyer will receive the wrong Kebra-Seyoun Charles tickets, but accidents can happen. If you believe that you have received the incorrect Kebra-Seyoun Charles tickets, please contact the ticket broker that is listed on your Kebra-Seyoun Charles receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Kebra-Seyoun Charles tickets are in a better section, then the ticket broker might have decided to upgrade your Kebra-Seyoun Charles tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Kebra-Seyoun Charles tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.