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FAQ
1) Is there a way for me to verify that my Keith Okie tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Keith Okie, or any other, tickets. However, TicketSupply.com verifies that all Keith Okie tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) I want to attend the Keith Okie event in several cities. Can I view the entire Keith Okie schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Keith Okie tour dates to simplify your shopping experience. Just search Keith Okie or browse the concert section for Keith Okie. There you will see the Keith Okie schedule listed and you'll find the dates that the Keith Okie event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Keith Okie or been to a concert or reggae & reggaeton event then feel free to just ask one of our ticket specialists.
3) What do I do if the reggae & reggaeton event that I have tickets for is cancelled and no replacement Keith Okie event is scheduled?We suggest calling your ticket broker that was listed on your Keith Okie order receipt. You may need to return the Keith Okie tickets to receive a full refund. If you have received your Keith Okie tickets electronically, you do not need to return them. The reggae & reggaeton ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I ordered my Keith Okie tickets. When will they ship?Once you have ordered your Keith Okie tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Keith Okie tickets using the website link and/or contact your ticket broker for more information. We guarantee that your reggae & reggaeton tickets will arrive in time for the Keith Okie event!
5) What do I do if the Keith Okie event that I had tickets for is postponed and rescheduled but I cannot go?If the Keith Okie event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Keith Okie tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Keith Okie schedule to reflect the new date. TicketSupply.com is not responsible for postponed Keith Okie events and can not issue any refunds for these. If there is no rescheduled date and the Keith Okie event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.