FAQ
1) I ordered my Kenrex tickets. When will they ship?Once you have ordered your Kenrex tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Kenrex tickets using the website link and/or contact your ticket broker for more information. We guarantee that your west end tickets will arrive in time for the Kenrex event!
2) What do I do if the Kenrex start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the theater venue to determine the correct start time for the Kenrex event. They would be happy to let you know of any changes to the Kenrex event.
3) Is TicketSupply.com offering discounted Kenrex tickets for all venues on the west end schedule?Yes, TicketSupply.com is offering a huge supply of Kenrex tickets in all cities and venues on the west end schedule. In fact, we offer a wide variety of tickets for all theater events within every city. You can rest assured that you will find an excellent offering of theater tickets at discounted prices when you visit our site.
4) I bought Kenrex tickets but now I don't want to go. How do I cancel my order?Unfortunately, because west end tickets are a one-of-a-kind item our Kenrex ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) What do I do if the Kenrex event that I had tickets for is postponed and rescheduled but I cannot go?If the Kenrex event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Kenrex tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Kenrex schedule to reflect the new date. TicketSupply.com is not responsible for postponed Kenrex events and can not issue any refunds for these. If there is no rescheduled date and the Kenrex event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.