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FAQ
1) As a buyer of Killer Christmas tickets, what are my responsibilities?TicketSupply.com requires all Killer Christmas ticket buyers to review and understand that all sales are final and that Killer Christmas ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any other concert ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Killer Christmas tickets will be good for the rescheduled date.
2) I think I may have received the wrong Killer Christmas tickets. What do I do?It is rare that a buyer will receive the wrong Killer Christmas tickets, but accidents can happen. If you believe that you have received the incorrect Killer Christmas tickets, please contact the ticket broker that is listed on your Killer Christmas receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Killer Christmas tickets are in a better section, then the ticket broker might have decided to upgrade your Killer Christmas tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Killer Christmas tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
3) Is there a guarantee for the delivery of your Killer Christmas tickets?You will be notified of the approximate ship date after you order. Typically Killer Christmas tickets are shipped within 1 business day but there may be cases where the other concert tickets are not shipped right away. We guarantee that your Killer Christmas tickets will arrive to you in time for the event. If it is not possible to get your Killer Christmas tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the other concert event.
4) Do you provide any guarantees for my Killer Christmas tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Killer Christmas tickets will be authentic and that you will receive them in time to attend the Killer Christmas event. If the Killer Christmas tickets are hard tickets, they will be mailed to you. If Killer Christmas tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
5) Why do Killer Christmas tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Killer Christmas. When you purchase tickets to Killer Christmas you are purchasing from accredited ticket broker companies. The reason the tickets for Killer Christmas vary in price in the same section is due to different ticket brokers listing the Killer Christmas tickets. These brokers often list Killer Christmas tickets competitively based on market standards and availability but their perception and expenses of obtaining the Killer Christmas tickets are different per broker.