FAQ
1) I think I may have received the wrong Kissnation tickets. What do I do?It is rare that a buyer will receive the wrong Kissnation tickets, but accidents can happen. If you believe that you have received the incorrect Kissnation tickets, please contact the ticket broker that is listed on your Kissnation receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Kissnation tickets are in a better section, then the ticket broker might have decided to upgrade your Kissnation tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Kissnation tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
2) What do I do if my order for Kissnation tickets has not been confirmed by the ticket broker?If the other concert ticket broker has not confirmed your order for Kissnation tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Kissnation order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Kissnation tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Kissnation tickets, we will try to find those with a similar price and location. However, supply and demand for other concert events dictate price and location so there are no guarantees.
3) How do I find parking information, security procedures, and the Kissnation gate opening times for the venue?The best way to get the most accurate and updated Kissnation event details is to contact venue directly. A other concert representative will be able to direct you to find more information about parking and any relevant security details for the Kissnation event. The representative will also be able to provide you with the Kissnation gate/door opening times. In most cases, this Kissnation event information will also be available on the venues web site.
4) Do you offer discounted tickets for other concert events?Yes, TicketSupply.com offers discounted pricing on tickets for other concert events and every other concert event. You can search by other concert or by the name of a specific performer (i.e. "Kissnation") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
5) Why isn't my name displayed on my Kissnation tickets?You are purchasing these Kissnation tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Kissnation event. Since the concert venue only scans the ticket barcodes, the name on the Kissnation ticket is irrelevant. It should not prevent you from seeing Kissnation and experiencing the full other concert event.