FAQ
1) What do I do if the reggae & reggaeton event that I have tickets for is cancelled and no replacement Kush event is scheduled?We suggest calling your ticket broker that was listed on your Kush order receipt. You may need to return the Kush tickets to receive a full refund. If you have received your Kush tickets electronically, you do not need to return them. The reggae & reggaeton ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I want to attend the Kush event in several cities. Can I view the entire Kush schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Kush tour dates to simplify your shopping experience. Just search Kush or browse the concert section for Kush. There you will see the Kush schedule listed and you'll find the dates that the Kush event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Kush or been to a concert or reggae & reggaeton event then feel free to just ask one of our ticket specialists.
3) Is there a way for me to verify that my Kush tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Kush, or any other, tickets. However, TicketSupply.com verifies that all Kush tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
4) What do I do if I received an error message when placing my Kush ticket order?If you see an error message when you are placing your order for Kush tickets, check to make sure that the details you provided on the Kush order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) Why are there sometimes fees charged for picking up Kush tickets?Last minute Kush orders may be subject to an additional fee because of the logistics of getting your Kush tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.