FAQ
1) As a buyer of Lights & Sounds tickets, what are my responsibilities?TicketSupply.com requires all Lights & Sounds ticket buyers to review and understand that all sales are final and that Lights & Sounds ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any children & family ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Lights & Sounds tickets will be good for the rescheduled date.
2) How do I make sure that the Lights & Sounds discount code is properly applied to my children & family order?All of our tickets are offered at discounted prices. However, if a Lights & Sounds discount code was provided, simply enter it in the proper area at checkout. Once you enter the Lights & Sounds discount code, scroll up and verify that the discount code was applied for your Lights & Sounds tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
3) I ordered my Lights & Sounds tickets. When will they ship?Once you have ordered your Lights & Sounds tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Lights & Sounds tickets using the website link and/or contact your ticket broker for more information. We guarantee that your children & family tickets will arrive in time for the Lights & Sounds event!
4) How do I know I am getting a good price when buying children & family tickets to see Lights & Sounds?Our website specializes in sold-out and unavailable seating for Lights & Sounds events and many others. When you purchase Lights & Sounds tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Lights & Sounds ticket availability, children & family event popularity, and the expenses that ticket brokers incur when they obtained the Lights & Sounds tickets.
5) I bought Lights & Sounds tickets but now I don't want to go. How do I cancel my order?Unfortunately, because children & family tickets are a one-of-a-kind item our Lights & Sounds ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.