FAQ
1) I think I may have received the wrong Lillian Alling tickets. What do I do?It is rare that a buyer will receive the wrong Lillian Alling tickets, but accidents can happen. If you believe that you have received the incorrect Lillian Alling tickets, please contact the ticket broker that is listed on your Lillian Alling receipt and provide your order number. Please note that your name isn't always the name on the opera tickets and that isn't a problem, those are your theater tickets. If the Lillian Alling tickets are in a better section, then the ticket broker might have decided to upgrade your Lillian Alling tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Lillian Alling tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on opera tickets so you should not have any concerns.
2) Who determines the face value of my Lillian Alling ticket?The artist, venue, or promoter determines the face value of your Lillian Alling ticket. TicketSupply.com does not play any role in determining face values of Lillian Alling or other tickets. Additional charges that may be included in theater tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
3) Help!!! I lost my Lillian Alling tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Lillian Alling tickets. You can contact the ticket broker to see if he or she can have the venue resend the Lillian Alling tickets. However, there are no guarantees so it is important that you keep the Lillian Alling tickets safe once you receive them. You can find your Lillian Alling ticket broker's information on your receipt that was emailed to you.
4) Why are there sometimes fees charged for picking up Lillian Alling tickets?Last minute Lillian Alling orders may be subject to an additional fee because of the logistics of getting your Lillian Alling tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
5) I purchased more than one Lillian Alling ticket, are all the seats together?Unless it is clearly noted on the Lillian Alling ticket notes, all of the tickets for the Lillian Alling event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Lillian Alling receipt.