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FAQ
1) What do I do if the Live From Laurel Canyon event that I had tickets for is postponed and rescheduled but I cannot go?If the Live From Laurel Canyon event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Live From Laurel Canyon tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Live From Laurel Canyon schedule to reflect the new date. TicketSupply.com is not responsible for postponed Live From Laurel Canyon events and can not issue any refunds for these. If there is no rescheduled date and the Live From Laurel Canyon event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for Live From Laurel Canyon tickets has not been confirmed by the ticket broker?If the other concert ticket broker has not confirmed your order for Live From Laurel Canyon tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Live From Laurel Canyon order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Live From Laurel Canyon tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Live From Laurel Canyon tickets, we will try to find those with a similar price and location. However, supply and demand for other concert events dictate price and location so there are no guarantees.
3) Do you have Live From Laurel Canyon event tickets?Yes, TicketSupply.com offers tickets for Live From Laurel Canyon at the lowest prices available. You can easily search our site by typing "Live From Laurel Canyon" in the search box. Or you can browse to that page directly by visiting concert and then clicking other concert. This will allow you to view the entire inventory of low-priced Live From Laurel Canyon tickets; you can even view seat information for each Live From Laurel Canyon ticket, which allows you to make the most informed purchasing decision to see your other concert event!
4) What do I do if I received an error message when placing my Live From Laurel Canyon ticket order?If you see an error message when you are placing your order for Live From Laurel Canyon tickets, check to make sure that the details you provided on the Live From Laurel Canyon order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the other concert event that I have tickets for is cancelled and no replacement Live From Laurel Canyon event is scheduled?We suggest calling your ticket broker that was listed on your Live From Laurel Canyon order receipt. You may need to return the Live From Laurel Canyon tickets to receive a full refund. If you have received your Live From Laurel Canyon tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.