FAQ
1) What if the Lloyd Hemmings event is postponed?If the Lloyd Hemmings event is postponed, your Lloyd Hemmings tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Lloyd Hemmings tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Lloyd Hemmings tickets.
2) I purchased more than one Lloyd Hemmings ticket, are all the seats together?Unless it is clearly noted on the Lloyd Hemmings ticket notes, all of the tickets for the Lloyd Hemmings event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Lloyd Hemmings receipt.
3) How do I find the seats for Lloyd Hemmings tickets?On the page containing Lloyd Hemmings ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Lloyd Hemmings seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Lloyd Hemmings ticket notes.
4) I think I may have received the wrong Lloyd Hemmings tickets. What do I do?It is rare that a buyer will receive the wrong Lloyd Hemmings tickets, but accidents can happen. If you believe that you have received the incorrect Lloyd Hemmings tickets, please contact the ticket broker that is listed on your Lloyd Hemmings receipt and provide your order number. Please note that your name isn't always the name on the reggae & reggaeton tickets and that isn't a problem, those are your concert tickets. If the Lloyd Hemmings tickets are in a better section, then the ticket broker might have decided to upgrade your Lloyd Hemmings tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Lloyd Hemmings tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on reggae & reggaeton tickets so you should not have any concerns.
5) What do I do if my order for Lloyd Hemmings tickets has not been confirmed by the ticket broker?If the reggae & reggaeton ticket broker has not confirmed your order for Lloyd Hemmings tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Lloyd Hemmings order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Lloyd Hemmings tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Lloyd Hemmings tickets, we will try to find those with a similar price and location. However, supply and demand for reggae & reggaeton events dictate price and location so there are no guarantees.