FAQ
1) Are the listed prices for Lobster Lounge tickets different from their face value?In most cases, the listed price will be different from the face value of the Lobster Lounge tickets. The posted price for these Lobster Lounge tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Lobster Lounge tickets. Buyers may pay more or less than face value for their Lobster Lounge tickets.
2) How can I get aisle seats to see Lobster Lounge?For any tickets, including those to see Lobster Lounge, aisle seats are a hot item. If any Lobster Lounge ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Lobster Lounge tickets. Buyers should read the information listed in the ticket posting details (under the Lobster Lounge specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Lobster Lounge seats are not located on an aisle.
3) How are Lobster Lounge ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Lobster Lounge tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Lobster Lounge ticket prices.
4) I think I may have received the wrong Lobster Lounge tickets. What do I do?It is rare that a buyer will receive the wrong Lobster Lounge tickets, but accidents can happen. If you believe that you have received the incorrect Lobster Lounge tickets, please contact the ticket broker that is listed on your Lobster Lounge receipt and provide your order number. Please note that your name isn't always the name on the reggae & reggaeton tickets and that isn't a problem, those are your concert tickets. If the Lobster Lounge tickets are in a better section, then the ticket broker might have decided to upgrade your Lobster Lounge tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Lobster Lounge tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on reggae & reggaeton tickets so you should not have any concerns.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Lobster Lounge"). Or, you can locate all performers at a particular concert venue and choose that way.