FAQ
1) Is there a guarantee for the delivery of your Luis Alfonso tickets?You will be notified of the approximate ship date after you order. Typically Luis Alfonso tickets are shipped within 1 business day but there may be cases where the latin tickets are not shipped right away. We guarantee that your Luis Alfonso tickets will arrive to you in time for the event. If it is not possible to get your Luis Alfonso tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the latin event.
2) Why isn't my name displayed on my Luis Alfonso tickets?You are purchasing these Luis Alfonso tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Luis Alfonso event. Since the concert venue only scans the ticket barcodes, the name on the Luis Alfonso ticket is irrelevant. It should not prevent you from seeing Luis Alfonso and experiencing the full latin event.
3) Do you provide any guarantees for my Luis Alfonso tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Luis Alfonso tickets will be authentic and that you will receive them in time to attend the Luis Alfonso event. If the Luis Alfonso tickets are hard tickets, they will be mailed to you. If Luis Alfonso tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) I bought Luis Alfonso tickets but now I don't want to go. How do I cancel my order?Unfortunately, because latin tickets are a one-of-a-kind item our Luis Alfonso ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
5) Help!!! I lost my Luis Alfonso tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Luis Alfonso tickets. You can contact the ticket broker to see if he or she can have the venue resend the Luis Alfonso tickets. However, there are no guarantees so it is important that you keep the Luis Alfonso tickets safe once you receive them. You can find your Luis Alfonso ticket broker's information on your receipt that was emailed to you.