FAQ
1) Why are there sometimes fees charged for picking up Luzma tickets?Last minute Luzma orders may be subject to an additional fee because of the logistics of getting your Luzma tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) Who determines the face value of my Luzma ticket?The artist, venue, or promoter determines the face value of your Luzma ticket. TicketSupply.com does not play any role in determining face values of Luzma or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
3) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Luzma event is scheduled?We suggest calling your ticket broker that was listed on your Luzma order receipt. You may need to return the Luzma tickets to receive a full refund. If you have received your Luzma tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I want to purchase pop & rock tickets but I don't know if an event for Luzma is planned in the near future. How do I find information about the Luzma schedule?TicketSupply.com posts the Luzma schedule if it has been made public. You can view the Luzma schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Luzma. Just select the tickets you want, make a purchase, and get ready to attend that pop & rock event of a lifetime!
5) Help!!! I lost my Luzma tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Luzma tickets. You can contact the ticket broker to see if he or she can have the venue resend the Luzma tickets. However, there are no guarantees so it is important that you keep the Luzma tickets safe once you receive them. You can find your Luzma ticket broker's information on your receipt that was emailed to you.