FAQ
1) Where does TicketSupply.com get the Magic and Fairy Tales tickets it offers for sale?The Magic and Fairy Tales tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Magic and Fairy Tales tickets are authentic and valid for entry!
2) How can I get aisle seats to see Magic and Fairy Tales?For any tickets, including those to see Magic and Fairy Tales, aisle seats are a hot item. If any Magic and Fairy Tales ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Magic and Fairy Tales tickets. Buyers should read the information listed in the ticket posting details (under the Magic and Fairy Tales specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Magic and Fairy Tales seats are not located on an aisle.
3) I think I may have received the wrong Magic and Fairy Tales tickets. What do I do?It is rare that a buyer will receive the wrong Magic and Fairy Tales tickets, but accidents can happen. If you believe that you have received the incorrect Magic and Fairy Tales tickets, please contact the ticket broker that is listed on your Magic and Fairy Tales receipt and provide your order number. Please note that your name isn't always the name on the classical tickets and that isn't a problem, those are your concert tickets. If the Magic and Fairy Tales tickets are in a better section, then the ticket broker might have decided to upgrade your Magic and Fairy Tales tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Magic and Fairy Tales tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on classical tickets so you should not have any concerns.
4) I ordered my Magic and Fairy Tales tickets. When will they ship?Once you have ordered your Magic and Fairy Tales tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Magic and Fairy Tales tickets using the website link and/or contact your ticket broker for more information. We guarantee that your classical tickets will arrive in time for the Magic and Fairy Tales event!
5) What do I do if I never received or I accidentally deleted the email needed to print my Magic and Fairy Tales tickets?If you did not receive the email needed to print your Magic and Fairy Tales tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Magic and Fairy Tales receipt. They can resend the Magic and Fairy Tales tickets for you. If you are unable to find your classical ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.