FAQ
1) I think I may have received the wrong Magic Treehouse tickets. What do I do?It is rare that a buyer will receive the wrong Magic Treehouse tickets, but accidents can happen. If you believe that you have received the incorrect Magic Treehouse tickets, please contact the ticket broker that is listed on your Magic Treehouse receipt and provide your order number. Please note that your name isn't always the name on the musical & play tickets and that isn't a problem, those are your theater tickets. If the Magic Treehouse tickets are in a better section, then the ticket broker might have decided to upgrade your Magic Treehouse tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Magic Treehouse tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on musical & play tickets so you should not have any concerns.
2) When do the tickets for Magic Treehouse go on sale? Check the Magic Treehouse event schedule on our site. In many cases, tickets have already gone on sale for this musical & play event and are available to purchase on the Magic Treehouse page. Use our site to get your Magic Treehouse tickets now at the lowest prices available. Don't hesitate or you might miss seeing this landmark theater event!
3) There isn't time to ship my Magic Treehouse tickets; can I get my tickets at will call?Yes, you can either get your Magic Treehouse tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Magic Treehouse ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your musical & play tickets. Note: If you are picking your Magic Treehouse tickets up at will call, be sure to bring your ID to the box office window.
4) How can I get aisle seats to see Magic Treehouse?For any tickets, including those to see Magic Treehouse, aisle seats are a hot item. If any Magic Treehouse ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Magic Treehouse tickets. Buyers should read the information listed in the ticket posting details (under the Magic Treehouse specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Magic Treehouse seats are not located on an aisle.
5) I think I may have received the wrong Magic Treehouse tickets. What do I do?It is rare that a buyer will receive the wrong Magic Treehouse tickets, but accidents can happen. If you believe that you have received the incorrect Magic Treehouse tickets, please contact the ticket broker that is listed on your Magic Treehouse receipt and provide your order number. Please note that your name isn't always the name on the musical & play tickets and that isn't a problem, those are your theater tickets. If the Magic Treehouse tickets are in a better section, then the ticket broker might have decided to upgrade your Magic Treehouse tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Magic Treehouse tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on musical & play tickets so you should not have any concerns.