FAQ
1) What do I do if the tennis event that I have tickets for is cancelled and no replacement Mardi Gras Classic event is scheduled?We suggest calling your ticket broker that was listed on your Mardi Gras Classic order receipt. You may need to return the Mardi Gras Classic tickets to receive a full refund. If you have received your Mardi Gras Classic tickets electronically, you do not need to return them. The tennis ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I purchased more than one Mardi Gras Classic ticket, are all the seats together?Unless it is clearly noted on the Mardi Gras Classic ticket notes, all of the tickets for the Mardi Gras Classic event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Mardi Gras Classic receipt.
3) Why are there sometimes fees charged for picking up Mardi Gras Classic tickets?Last minute Mardi Gras Classic orders may be subject to an additional fee because of the logistics of getting your Mardi Gras Classic tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
4) How do I find parking information, security procedures, and the Mardi Gras Classic gate opening times for the venue?The best way to get the most accurate and updated Mardi Gras Classic event details is to contact venue directly. A tennis representative will be able to direct you to find more information about parking and any relevant security details for the Mardi Gras Classic event. The representative will also be able to provide you with the Mardi Gras Classic gate/door opening times. In most cases, this Mardi Gras Classic event information will also be available on the venues web site.
5) What if I don't know which sports event I want to see?If you like sports events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Mardi Gras Classic"). Or, you can locate all performers at a particular sports venue and choose that way.