FAQ
1) I ordered my Melted Strawberry tickets. When will they ship?Once you have ordered your Melted Strawberry tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Melted Strawberry tickets using the website link and/or contact your ticket broker for more information. We guarantee that your reggae & reggaeton tickets will arrive in time for the Melted Strawberry event!
2) Is there a way for me to verify that my Melted Strawberry tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Melted Strawberry, or any other, tickets. However, TicketSupply.com verifies that all Melted Strawberry tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) How do I make sure that the Melted Strawberry discount code is properly applied to my reggae & reggaeton order?All of our tickets are offered at discounted prices. However, if a Melted Strawberry discount code was provided, simply enter it in the proper area at checkout. Once you enter the Melted Strawberry discount code, scroll up and verify that the discount code was applied for your Melted Strawberry tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) What do I do if the Melted Strawberry start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Melted Strawberry event. They would be happy to let you know of any changes to the Melted Strawberry event.
5) Why are there sometimes fees charged for picking up Melted Strawberry tickets?Last minute Melted Strawberry orders may be subject to an additional fee because of the logistics of getting your Melted Strawberry tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.