FAQ
1) I do not want to miss the upcoming event for Mastercard Memorial Cup. Do you have the event schedule?Yes! All information about the Mastercard Memorial Cup tour is posted as soon as it is made public. Use the TicketSupply.com web site to view the Mastercard Memorial Cup schedule. The schedule will be available in the sports, hockey section. Look for your location and purchase the cheapest tickets available for this excellent sports event. You can also stay fully informed by signing up for our newsletter, we have information about Mastercard Memorial Cup regularly.
2) Is there a guarantee for the delivery of your Mastercard Memorial Cup tickets?You will be notified of the approximate ship date after you order. Typically Mastercard Memorial Cup tickets are shipped within 1 business day but there may be cases where the hockey tickets are not shipped right away. We guarantee that your Mastercard Memorial Cup tickets will arrive to you in time for the event. If it is not possible to get your Mastercard Memorial Cup tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the hockey event.
3) What do I do if my order for Mastercard Memorial Cup tickets has not been confirmed by the ticket broker?If the hockey ticket broker has not confirmed your order for Mastercard Memorial Cup tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Mastercard Memorial Cup order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Mastercard Memorial Cup tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Mastercard Memorial Cup tickets, we will try to find those with a similar price and location. However, supply and demand for hockey events dictate price and location so there are no guarantees.
4) How do I find parking information, security procedures, and the Mastercard Memorial Cup gate opening times for the venue?The best way to get the most accurate and updated Mastercard Memorial Cup event details is to contact venue directly. A hockey representative will be able to direct you to find more information about parking and any relevant security details for the Mastercard Memorial Cup event. The representative will also be able to provide you with the Mastercard Memorial Cup gate/door opening times. In most cases, this Mastercard Memorial Cup event information will also be available on the venues web site.
5) What do I do if the Mastercard Memorial Cup event that I had tickets for is postponed and rescheduled but I cannot go?If the Mastercard Memorial Cup event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Mastercard Memorial Cup tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Mastercard Memorial Cup schedule to reflect the new date. TicketSupply.com is not responsible for postponed Mastercard Memorial Cup events and can not issue any refunds for these. If there is no rescheduled date and the Mastercard Memorial Cup event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.